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Jeff Hayes

Mortgage Agent - Level 2 Licence #M20003338
I'm Jeff Hayes, a licensed Mortgage Agent Level 2 with Mortgage Brokers Ottawa. Born and raised in Ottawa's Westboro neighbourhood, I have a strong connection to this city and a passion for helping individuals and families achieve their homeownership and financial goals. I believe a mortgage should be more than just a monthly payment. Whether you're buying your first home, renewing, refinancing, or investing in real estate, my focus is on providing honest advice and personalized strategies that help you save money, improve cash flow, and build long-term wealth. Before entering the mortgage industry, I played professional hockey in Europe and worked as a project manager for a custom home builder. These experiences taught me the value of discipline, teamwork, and attention to detail, while giving me firsthand knowledge of residential construction. Outside of work, I'm a proud husband and father of two boys. I'm passionate about health and wellness and enjoy staying active through sports and the gym, travelling, and spending quality time with my family. I'm proud to call Ottawa home and love helping others build their futures here.
Client Stories

What My Clients Say

“Jeff was outstanding in helping us secure our new home. We were dealing with a very tight timeline and Jeff rose to every occasion and exceeded expectations across the board. He’s extremely professional and I would highly recommend Jeff.…
CC
Christopher Chartrain
Ottawa, ON
“We’re so grateful to Jeff for helping us with our mortgage. We had a lot to figure out at the last minute, and he somehow pulled off what felt impossible. We trusted him completely, and he worked so hard to make it happen. Jeff truly…
A
Allisa Cj Chartrain
Ottawa, ON
“Responsive, clear and friendly advice while helping my family find the mortgage solution that works best for us. I would recommend Jeff Hayes to family and friends for any mortgage needs they may require.”
ER
Evan Romeo
Ottawa, ON
“I recently used Jeff Hayes to obtain a new mortgage, as well as, a bridge loan. He was very professional, knowledgeable and prompt in answering all of my questions. He is a great guy to deal with and I have been and will continue to…
GG
Geoff Graser
Ottawa, ON
“I cannot say enough wonderful things about Jeff Hayes, our mortgage broker. He went above and beyond throughout the entire home-buying process, making what initially seemed like an impossible purchase possible for us. His quick…
SW
Sherry Weir
Ottawa, ON
“As a first-time homebuyer, I really appreciated Jeff’s guidance throughout the mortgage process. Buying your first home is an overwhelming experience, so his clear communication, honest advice, and industry expertise were incredibly…
EF
Emma Flinn
Ottawa, ON
“We worked with Jeff Hayes and couldn't have asked for a better experience. He took the time to walk us through different mortgage options, was always quick to respond to our questions (even the small ones!), and helped us understand event…
J
Jithin Rajeev Shenoy
Ottawa, ON
“Jeff is extremely professional, detail oriented and really good at what he does. My boyfriend and I just moved into our first home and Jeff helped us with our mortgage plan from day 1. We didn’t have to worry at any given point in the…
RP
Rashi Pande
Ottawa, ON
“Jeff was incredible throughout my refinance process. From day one, he took the time to walk us through every detail, explain all the options available, and make sure we fully understood what made the most sense for our situation. What stood…
BG
Brett Gustavsen
Ottawa, ON
“I have referred a number of my clients to Jeff for their financing needs. He always does a great job educating clients and provides multiple options for them. I highly recommend Jeff for your financing needs.”
AT
Alistair T
“Jeff was a pleasure to deal with. Very knowledgeable and responsive!”
CO
Chris O
“I recently used Jeff Hayes to obtain a new mortgage. He was very professional, knowledgeable and prompt in answering all of my questions. He is a great guy to deal with and I have been and will continue to recommend him to friends and…
GG
Geoff G
“We worked with Jeff for the mortgage on our new home and the process was breezy, thanks to Jeff. He made sure to explain everything to us every step of the way, which allowed me to truly understand the options available to us. He tailored…
KL
Kayla L
“Jeff went above and beyond for us to ensure we were able to secure our dream property! It was a complex deal but pulled off a refi and two new mortgages in a short timeline. Will use him for all our future purchases.”
LM
Lee M
“Simply put, awesome agent. Punctual, responsive, polite, and above all else, Jeff goes the extra mile for his clients... and I think that is an understatement! Jeff is a pleasure to work with, I would highly recommend his services and…
PS
Paul S
“I was referred to Jeff by one of my financial contacts and he has been great to work with! He has been super patient with me during the whole process. Always available to chat, explains everything and isn&#39t pushy at all. Would highly…
SL
Sophie L
“Jeff is an amazing Agent. Completely knowledgeable about all aspects of the financial sector and well connected to a wide range of lenders. He is always courteous, extremely professional, a very pleasant person to work with, and always…
SH
Stephen H
“Jeff is quick and comprehensive and has access to the best rates. He made the process easy for me, and saved a lot of my time. Highly recommend!!”
TD
Tom Depew
“Jeff was outstanding in helping us secure our new home. We were dealing with a very tight timeline and Jeff rose to every occasion and exceeded expectations across the board. He’s extremely professional and I would highly recommend Jeff. Our family will be forever grateful for what he was able to accomplish in a very short amount of time. He’s a true diamond in the rough and we couldn’t have had a better experience working with him!”
Christopher Chartrain
Ottawa, ON
“We’re so grateful to Jeff for helping us with our mortgage. We had a lot to figure out at the last minute, and he somehow pulled off what felt impossible. We trusted him completely, and he worked so hard to make it happen. Jeff truly cares about his clients, and that came through in every interaction. He was incredibly responsive, a great listener, and always took the time to answer our questions and understand what we needed. We couldn’t recommend him more!”
Allisa Cj Chartrain
Ottawa, ON
“I recently used Jeff Hayes to obtain a new mortgage, as well as, a bridge loan. He was very professional, knowledgeable and prompt in answering all of my questions. He is a great guy to deal with and I have been and will continue to recommend him to friends and family.”
Geoff Graser
Ottawa, ON
“I cannot say enough wonderful things about Jeff Hayes, our mortgage broker. He went above and beyond throughout the entire home-buying process, making what initially seemed like an impossible purchase possible for us. His quick responsiveness, and willingness to work through every detail gave us the confidence and support we needed. Jeff genuinely cared about helping us achieve our goal of purchasing a home, and we are incredibly grateful for everything he did to make it happen—even when our closing date changed at the last minute causing us stress! I highly recommend Jeff to anyone looking for a mortgage broker. He is so professional, hardworking, and genuinely interested in his clients. He made us feel like family, and we are so thankful that he was our mortgage broker. Hopefully this is my forever home but if I do move again I will definitely use Jeff - Cheers to you Jeff!”
Sherry Weir
Ottawa, ON
“As a first-time homebuyer, I really appreciated Jeff’s guidance throughout the mortgage process. Buying your first home is an overwhelming experience, so his clear communication, honest advice, and industry expertise were incredibly reassuring… Not to mention, he found me a great rate that I was very happy with. Thanks again, Jeff! I can’t believe it’s already been over a year in my new home 😀”
Emma Flinn
Ottawa, ON
“We worked with Jeff Hayes and couldn't have asked for a better experience. He took the time to walk us through different mortgage options, was always quick to respond to our questions (even the small ones!), and helped us understand event the smallest details that really mattered to us long-term. His guidance made a stressful process feel manageable. We highly recommend Jeff to anyone!”
Jithin Rajeev Shenoy
Ottawa, ON
“Jeff is extremely professional, detail oriented and really good at what he does. My boyfriend and I just moved into our first home and Jeff helped us with our mortgage plan from day 1. We didn’t have to worry at any given point in the process and always knew what to expect next. We’d pick Jeff again in a heartbeat for any other future opportunities that come our way.”
Rashi Pande
Ottawa, ON
“Jeff was incredible throughout my refinance process. From day one, he took the time to walk us through every detail, explain all the options available, and make sure we fully understood what made the most sense for our situation. What stood out most was how much he genuinely cares about us. He doesn’t just try to push products, he puts himself in your shoes and guides you toward the best decision for your life and financial goals. A mortgage is one of the biggest financial commitments most people will ever make, and having someone trustworthy, knowledgeable, and patient made a huge difference for us. Before just renewing and signing with your big 5 bank, I would 100% recommend speaking with Jeff. He is a one-stop shop, and we feel confident knowing we made the right decision with someone who truly has your best interests in mind. Thanks Jeff for going over and above.”
Brett Gustavsen
Ottawa, ON
“I recently used Jeff Hayes to obtain a new mortgage. He was very professional, knowledgeable and prompt in answering all of my questions. He is a great guy to deal with and I have been and will continue to recommend him to friends and family.”
Geoff G
“We worked with Jeff for the mortgage on our new home and the process was breezy, thanks to Jeff. He made sure to explain everything to us every step of the way, which allowed me to truly understand the options available to us. He tailored his approach to our lifestyle, was flexible and was reliable. We&#39re extremely grateful for his expertise in a field that I knew nearly nothing about. Anyone who gets to work with him is in great hands. Thank you Jeff!!”
Kayla L
“Simply put, awesome agent. Punctual, responsive, polite, and above all else, Jeff goes the extra mile for his clients... and I think that is an understatement! Jeff is a pleasure to work with, I would highly recommend his services and expertise to anyone I know. Keep up the good work!”
Paul S
“I was referred to Jeff by one of my financial contacts and he has been great to work with! He has been super patient with me during the whole process. Always available to chat, explains everything and isn&#39t pushy at all. Would highly recommend Jeff if you are thinking about buying a home he is extremely knowledgeable (even if you are not in the Ottawa area, everything is remote)!”
Sophie L
“Jeff is an amazing Agent. Completely knowledgeable about all aspects of the financial sector and well connected to a wide range of lenders. He is always courteous, extremely professional, a very pleasant person to work with, and always available to answer questions, provide guidance, and facilitate approvals. It was a great pleasure to work with him - we called him our "Finance Ninja"!!”
Stephen H

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Today's Rates
VRM 5 year 3.44%
3 Year Fixed 4.49%
5 Year Fixed 4.69%
10 Year Fixed 5.44%
· Rates are subject to change O.A.C.
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